Hello! Would you be able to share your username or email that you used to submit your claim so we can check to see if we've received it? You can also resubmit your claim here and let us know so we can check that we've received it: https://forms.gle/DWLiWL8gL2by7WUt8

You're also welcome to email us directly if you don't have twitter so we can investigate further: gothicfests@gmail.com