A zine dedicated to our beloved Hydro Archon, Furina de Fontaine
512
Furina Fan · 11d
Any news on what's going on with the shipping mod? I know it is not the rest of the team's fault, but we are well past the point of chargebacks now, and customers are left with little recourse. The endless waiting is much less fun than an endless waltz.
Hello! We sincerely apologize for the long wait and delays. 😞
We’re still working to get in contact with Lia to retrieve all the remaining merchandise. We will continue updating our official statement and timeline document as new information becomes available.
In the meantime, we have some good news to share. Mod Arsanders has confirmed that the enamel pins have been secured and have arrived at her home. We’ll be posting photos of the enamel pins in bulk soon! 🥲🙏
We sincerely appreciate your patience and understanding throughout this long process. We also want to see this project through to completion as soon as possible, and we’re doing our best to make that happen. 🥺 Thank you for staying with us!
Furina Fan · 2mo
Considering the circumstances, any thoughts of left over sales or anything?
Hello there. Thank you for your question. 🙏 At the moment, our priority is to fulfill all existing pre-orders and make sure our customers receive their items first.
We don’t have any concrete plans regarding leftover sales yet, as we’ll need to see how many items remain after all pre-orders have been fulfilled. If there are any leftovers available afterward, we’ll be sure to announce it at a later date!
Furina Fan · 2mo
Hi, I really appreciate the update! I hope everyone involved in this project is doing well and I wish all the best! However I do have to ask, do you have a plan in mind for if you never receive the remaining funds/items you're waiting on?
Thanks for your question! The remaining mods are discussing options, but we really hope it doesn’t come to that at this point. Thank you for your patience!
Furina Fan · 2mo
Hello! Has the merch production concluded? cuz the schedule updated. I hope the wait ain't too long now ( T~T)
Hello there! We’re really sorry for the delay. As of now we’re still having difficulties communicating with our previous Finance mod Lia, and we’re doing our absolute best to get everything back on track. Thank you for your support and patience, we’ll have more information soon! 🙏
Furina Fan · 2mo
are there any updates you can share? thank you!
Hello there! We’re really sorry for the delay. As of now we’re still having difficulties communicating with our previous Finance mod Lia, and we’re doing our absolute best to get everything back on track. Thank you for your support and patience, we’ll have more information soon! 🙏
Furina Fan · 2mo
When is shipping to the U.S. expected? There haven't been any updates, and summer is almost over
Hello! We’re so very sorry for the delay. We’re still having difficulties communicating with our previous Finance mod Lia, and we’re doing our absolute best to get everything back on track. Thank you for your support and patience, we’ll have more information soon!
Furina Fan · 3mo
Hello! I wanted to ask if you will be having another round of address changes since shipping was delayed. I will be moving soon so I need to make sure the zone gets to my new address.
Hello! yes, don’t worry! we will definitely have address changes form opened again around time we’re about to pack and ship things. 😄 I’ll let both shipping mods know to create separate form for US & International shipping. 🙏 Thank you!
Furina Fan · 5mo
Hi! I would like to ask if it would be possible to be given an estimate as to when the rest of the bundles would be shipped out, as the schedule was never updated and the recent post only alluded to the zine bundle. I purchased the Prima Donna bundle, so how much longer would that take? I'm sorry if I came across as rude; I would just like to be in the know is all :'/
Hello there! We’re very sorry for the late response.
Currently we are still waiting for tote bags, enamel pins, standees, and metal bookmarks to arrive to our shipping mod before half and full bundles can be shipped! 🩵 This is why book only bundles have shipped early while we wait for the rest.
We received news from production mod that the tote bags are currently being graded, and as for standees and bookmarks they are currently in transit!
We appreciate your patience and thankful for your support until now! 🥺🙏
Furina Fan · 11mo
Hello ! Do you know if there will be leftovers sales once the project is done ? I don't have the funds for the full bundle right now but I did get the paper bundle. However some of the non-flat merch really interests me and I was wondering if there would be a way to buy it later. Fine if not I'm just curious :) thank you for your work on this
Yes, we'll be opening leftovers sales once we've confirmed all of our physical orders have been shipped out! We'll be making an announcement on all of our social media platforms once we've confirmed when are we able to do so.
Furina Fan · 11mo
for the record the zine doesn't have any romantic implications with ANY characters, right? it's just focused on furina and focalors/their life?
Hello. It’s been written in our carrd FAQ that there isn’t any ship content.